Q. How are your skateboards made?
A. All of our skateboards are made of high quality 7-Ply lightweight 100% Canadian Maple. They are long-lasting and have lots of pop.
Q. How are the graphics applied?
A. Each graphic is designed in high resolution for the best quality and color. The design is then applied to the skatedeck using the latest in heat transfer technology.
Q. Do you offer other sizes?
A. Yes. The boards that are available from the website are a 7.75 x 31 inch all-around deck design. However, we do offer additional sizes by special order and will do our best to accommodate your needs.
Q. How do you ship your skateboards?
A. We use ground shipping for all decks. All decks take 5-10 days to produce. Ground shipping takes 3-5 days.
Q. What is your return policy?
A. Skateboards are manufactured of sheets of laminated wood and can break under stress. Skateboards are not warranted and cannot be completely guaranteed by the manufacturers. Therefore, neither Sin City Decks nor BoardPusher allow any returns on broken or cracked skateboards.
However, we will replace skateboards under the following circumstances:
- Skateboard was printed incorrectly. If the skateboard received by the customer does not match the design preview on the website, the skateboard will be considered as printed incorrectly. A perfect color match cannot be guaranteed since all computer monitors do not display colors in the same way.
- Skateboard deck is returned within 30 days of receipt
- Skateboard is as new and un-skated
- Skateboard grip tape has not been applied
- Skateboard trucks, bolts, or stickers have not been applied
In lieu of replacement, BoardPusher, at its sole option, may refund the purchase price. Shipping costs will not be refunded. If you need to return a product, please contact us to obtain a Return Authorization Number and the proper address to ship your return. Your credit card will be refunded upon receipt of your returned skateboard deck.
Q. Who is Boardpusher?
A. Boardpusher is our order fulfillment provider. After extensively testing Boardpusher and several competing companies, we've found that Boardpusher provides the highest quality products and customer service while helping us maintain the lowest possible prices.
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